TRUSERV™

Aristocrat Lotteries' TruServ™ system provides outstanding scalability and security together with superior performance and functionality. The unique server-based solution features software distribution, instant or scheduled game configurations, powerful system management tools and the opportunity to implement games from any game provider. Aristocrat Lotteries enables the gaming operator to optimise their business at the same time as enhancing the player experience. 

Designed with certain key demands:

Remote Game Management– Instant or Scheduled Changes:
The gaming operator can optimise the business with instant changes or schedule games to certain target group at certain times. Remote update on any software such as games, firmware and marketing materials can be distributed to a single game terminal, groups of game terminals or to all game terminals in the entire system.
 

Real-time Control – Immediate Response
Aristocrat Lotteries can assist businesses with real-time central monitoring and management. An operator gains complete control over financial transactions, player behaviour and security, and is privy to competitive advantages such as fast response times and lower operational costs.

Advanced Content Capabilities - Multiplayer and Progressive Jackpots:
The system design enables value-added content such as advanced progressive jackpot, multi-player and tournament gaming. – All in one system with the opportunity to operate local and global.

Open Platform – Game of Choice:
The Aristocrat Lotteries Open Content Space presents a vast selection of games, and lets operators customise their own library from world leading game providers as well as a variety of local suppliers.

Future-proof design – Caters for Long Term Strategies:
The secure online architecture is based on proven technology and open standards, providing unlimited potential to scale and further develop the solution. Operators may expand their sales channels and include the Internet and mobile devices to the same platform. 

End-to-End Security:
Aristocrat Lotteries' approach to security is comprehensive throughout the solution, addressing the player, hardware, software, central-to-site communication and auditing issues. VPN tunnels with end-to-end encryption, role based access control, VLT hardware integrity checks are examples of security solutions in the platform.

Unique Scaling possibilities – Ten to tens of thousands IVTs: 
TruServ™ has unique scaling possibilities with regards to performance and functionality. By just adding hardware it is possible to grow from a small installation of ten VLTs to tens of thousands.

Modular – To meet future demands :
The open and modular architecture of the TruServ™ system meet the new requirements on speed, openness and flexibility. The system has unlimited
potential to further develop the solution, even expand their sales channels and include the Internet and mobile devices to the same platform.

Highest Availability – Designed for 24x7 operation :
TruServ™ is designed for 24/7 and 365 days of operation and the architecture provides no single point of failure. All communication equipment, hardware devices and software modules are duplicated at the servers and the architecture provides no single point of failure.

Integration and Co-existence:

Aristocrat Lotteries is dedicated to follow the industry technology standards and understand the need to plan for future integration with 3rd party software and systems. The design and structure is built with integration in mind