Developing and implementing a SBG solution takes more than installing technology and sourcing games. It also meand that you need a supplier who is prepared to jointly manage the changeover and will provide with all necessary support resources as may be required. The team from Aristocrat Lotteries is truly proud to serve you!

 

Aristocrat Lotteries offers a comprehensive set of support services. They include system provisioning and customization, on-site support, integration services, training and documentation, technical assistance and content management.

 

Once the TruServ™ system is live, our Customer Support covers everything including technical assistance, software maintenance, VLT Hardware support and supply of spare parts.

 

We also offer the Content Partner Program, which consists of existing business relationships with 3rd party game providers and content strategy knowledge. This means that we have content providers covering all segments of the gaming and geographic markets.

 

TruServ™is not only about technology, for us it is important that our customers are satisfied with the business relationship between us. We want you to feel that we truly serve you.